Shipping Policy

SHIPPING

We offer FREE SHIPPING on all orders over $125! 

Orders under $125 will be charged $7.99 standard shipping. All orders are processed within 24-72 hours via shipping method chosen at checkout.

In store pick-up is available - choose the in-store pick-up option at checkout and you'll receive an email once your oder is ready for pick-up.  We do our best to get all orders placed prior to 1pm ready for pick up the same day.

Should you have any special circumstances that require expedited shipping or any special instructions, please don't hesitate to reach out! Email us at tina@teddyandlu.com or call the shop, 704-246-6293 and we'll see what we can do! 

ORDER AND SHIPPING CONFIRMATION

You will receive an email confirmation once your order has been successfully placed and another when your order has shipped.  The shipping confirmation will include your order number, tracking number and ship date. When receiving your order confirmation please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you. Orders that are returned to us because of address error will not be shipped back until the customer corrects their address and pays for additional shipping costs.